We’ve created this page to show you how students at SNHU succeed in their courses — with best practices, time-saving tips and the best ways to reach out for support when you need it. Tip: bookmark this page for faster access when you need it.
Get StartedNext term starts May 5
Your Program:
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Term Ends: June 29
Weekly participation in your courses is crucial to your grade. And there’s no better way to start collecting points than by submitting your weekly discussion posts by this Thursday.
To make sure you’re feeling tip-top for your first term, we’ve created a (very) brief questionnaire to see how you’re feeling about a few things that sometimes cause students to feel nervous.
Complete QuestionnaireWhether you’re new to SNHU or just need a refresher.
When you receive the email with your single sign-on username, the first thing to do is to create your password by clicking the link to the SNHU password reset page.
Here, you'll find links to the Brightspace learning platform, academic support and important information and contacts. It's smart to bookmark mySNHU on all your devices.
Getting your books is quick and easy. At the SNHU bookstore, just enter your student ID, and you'll see all the books you need for each of your courses.
Brightspace is the learning platform where all your coursework happens — and it’s available to you 24/7 wherever you have an internet connection.
Students who take our free orientation course are more likely to succeed in their first term. Learn how to find, complete and submit assignments. This course does NOT affect your grade.
For every assignment you have, the rubric is a document that tells you what criteria your instructor will use to grade your work. The rubric is key to your success.
Students who use free tutoring and support at SNHU tend to have better success rates. Access Academic Support from within any course in Brightspace.
Most online courses at SNHU have discussion assignments as a big part of your grade. Here are 5 of our favorite tips for helping you max out the points you earn on your assignments.
You’ll need to make sure you have access to a computer and the internet before the start of your first term.
Here’s how successful students at SNHU are getting it done.
Step-by-step guides to succeeding at SNHU
Once you’ve registered for your first-term courses, you'll be assigned an academic advisor, who will serve as your main contact throughout your journey at SNHU. Your academic advisor will work closely with you to set goals, create your personalized course plan and develop your broader support network. Think of your academic advisor as your SNHU coach, cheerleader, mentor and troubleshooter.
Video: 3 Reasons to Add Your Advisor to Your Favorite Contacts
Advising email: advising@snhu.edu
Advising phone: 877.591.4723
SNHU is committed to ensuring equal access to students with physical, medical, mental health and learning needs in accordance with Section 504 of the Rehabilitation Act of 1973, Title III of the Americans with Disabilities Act (ADA) of 1990 and the Americans with Disabilities Act Amendments Act (ADAA) of 2008. Our Online Accessibility Center (OAC) is ready to support students with documented disabilities or diagnoses.
To request an accommodation, please complete the Accessibility Center Intake Request Form or speak to a member of the OAC by calling 866.305.9430.
A big advantage to being an SNHU online student is that there are no set class times, so you’re free to study around your weekly schedule — and work wherever you have access to a computer and the internet.
You’ll need to make sure you have access to a computer and the internet before the start of your first term. Specifically, here is what you’ll need to have for most degree programs:
IMPORTANT: Chromebooks or iPads Cannot be Primary Devices
Chromebooks (Chrome OS) and iPads (iOS) do not meet the minimum requirements for coursework at SNHU. These offer limited functionality and do not work with some course technologies. They are not acceptable as the only device you use for coursework. While these devices are convenient and may be used for some course functions, they cannot be your primary device.
Some degree programs have additional tech requirements.
To learn more about computer and tech requirements for SNHU online students, visit our resource page, “What kind of computer do I need to be an online SNHU student?”
Now that you’re a registered student (Yay!), your student email address serves as your official primary contact. Don’t miss important information from instructors, advisors and student financial services. Log in and check your SNHU webmail often. Watch these videos on how to set up SNHU Email on iPhone or Android devices.
At SNHU, most, if not all, of your classes will have discussion board posts as a big part of your grade. With these assignments, you post your answer to a question and then respond to your classmates' posts throughout the week.
Discussion assignments are a great opportunity for the class to interact, to engage and to learn from each other. In most classes, your weekly discussion post is due Thursday night, with responses to two of your classmates’ posts due Sunday night.
Discussion posts are an important part of your course grade, so we recommend starting them early in the week and giving yourself plenty of time to complete them by the Thursday night deadline.
Video: 5 Techniques for Crushing Discussion Board Assignments
Yes! The SNHU academic support team is happy to give you feedback on your written assignments and help you with grammar and style. Their job is to help you relax and feel more confident about the work you're turning in.
Here's how to get written feedback on your written assignments.
Targeted feedback will be returned to you within 12 hours.
Video: “Is My Paper OK?” SNHU Academic Support Will Review It for You!
If there's one thing we want you to know about the SNHU academic support team, it's that we love it when students ask for help, especially in math and statistics.
We’ve created an academic support page that gives SNHU students access to 24/7 drop-in tutoring, workshops, academic coaching, peer tutoring and more.
Here's how to get written feedback on your written assignments.
Video: Tricky Math or Statistics Problem? Contact SNHU Academic Support 24/7
For many classes, you’ll need software for creating text documents, spreadsheets, presentations and emails. SNHU students can download the Microsoft Office 365 suite of applications for free using their SNHU email address. To get your copy, visit Microsoft 365 for Education.
It is a violation of SNHU’s Academic Honesty policies to submit the same paper for two classes without prior permission from the instructor. This is referred to as "Multiple Submissions" or "Self-Plagiarism." Please refer to the SNHU Academic Integrity Policy for the University College (UC) and/or SNHU Academic Integrity Policy for the Global Campus (GC) for specific definitions and details.
We’ve created a student finance resource page where you can schedule a call with an SNHU student finance counselor. Here you’ll find links, FAQs and videos. You can also always call your advisor with any questions, and they’ll be happy to connect you to the right resources.
Yes. We created the SNHU HelpU program to provide students with free, confidential, in-the-moment support to help manage life's challenges while in college.
At SNHU, we believe your academic success is connected to your overall wellbeing. And we’re here to help support both.
Common issues include:
Through the HelpU program, you’ll have access to counseling from a master’s level clinician. Sessions are available 24 hours a day, 7 days a week. You can access up to 3 sessions per incident. The HelpU program is available through the mySNHU student portal.
The HelpU program also gives you no-cost or low-cost access to a wide range of online resources relating to health, finances, legal issues, parenting and many other topics that can affect your wellness.
Video: FREE Mental health and Wellness Counseling
Link: Health and Wellness Resources including the HelpU program
First, don’t become discouraged. If you miss the Thursday night deadline, you can still turn in your discussion post(s) by Sunday night. Remember — you’ll also have to respond to two of your classmates’ discussions, as well as submit your regular Sunday assignment (if applicable).
If you’re experiencing any problems with logging in, understanding your assignment or any other situation, please don’t hesitate to reach out to your advisor or instructor to let them know. We’re here to help!
If you missed the Sunday night deadline, you’re still able to submit most graded assignments by the following Sunday. (Note: Late discussion board posts may not be accepted. Check with your instructor.)
And while late assignments may receive a 10% penalty, that’s considerably better than taking a zero on an assignment!
When you enroll at SNHU, you’ll have access to career services during your studies and after graduation.
Helping you prepare for a rewarding career is something that starts on Day 1 and lasts a lifetime. Your admission counselor, dedicated academic advisor and the SNHU career services team will partner with you to help you reach your next goal — and the ones after that.
To connect with SNHU career services, call 888.672.1458 or email cocecareer@snhu.edu.
Hours
Having academic integrity means acting responsibly and ethically as a student. And a big part of it involves submitting original work for credit in your courses.
It means not plagiarizing, which is submitting someone else’s work as your own, even if you do so unintentionally. And, of course, it means not paying someone to do your work for you, which is called contract cheating.
At SNHU, academic integrity is crucial to both your reputation and ours.
That’s why we offer so many resources that make protecting your academic integrity easier. Here are the main four we recommend you use:
These four resources are here to help you avoid the appearance or consequences of cheating, which can include failing a course and getting expelled from the university.
By taking advantage of these resources, you can help ensure your academic integrity is protected. And by doing that, you can earn a degree you're proud of.
First, it's important that you use the citation style required by your assignment or professor (your syllabus or assignment guidelines/description should list the required citation style but if not, ask your professor).
If you are permitted to choose a citation style to use, it may be easiest to choose one of the most common citation styles (APA, MLA, and Chicago).
To read more about choosing citation styles, visit this article from the Shapiro Library.
